Privacy

1. Introduction

This Privacy Policy explains how MâmAmis (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website (https://mamamishk.com/), make reservations, or purchase products online.

By using our website, you agree to this policy.

2. Information We Collect

We may collect the following information:

• Personal Information
  • Name
  • Email address
  • Phone number
• Order & Reservation Details
  • Purchase history
  • Reservation details
• Payment Information
  • Payment details are processed securely via third-party providers (we do not store full card details)
• Technical Data
  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

3. How We Use Your Information

We use your information to:

• Process orders and payments
• Manage reservations
• Communicate with you regarding orders or bookings
• Provide customer support
• Improve our website and services
• Send updates or promotions (only if you opt-in)

4. Cookies

We use cookies to:

• Improve website functionality
• Analyze website traffic
• Enhance user experience

You can disable cookies in your browser settings.

5. Sharing Your Information

We may share your data with trusted third parties, including:

• Payment processors (e.g. Visa, MasterCard, Alipay, WeChat Pay, Octopus)
• Delivery platforms (e.g. Deliveroo, Oddle)
• Reservation systems

We do not sell your personal data.

6. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

7. Data Retention

We retain your data only as long as necessary for:

• Order processing
• Legal and accounting requirements
• Customer service

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may include links to third-party services. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

11. Contact Us

For any other inquiries:

Email: tracy@mamamishk.com
Reservations: reservations@mamamishk.com
Phone: +852 2893 3309