Frequently Asked Questions

General Information

What type of cuisine does MâmAmis serve?

MâmAmis serves a fusion of Vietnamese and French cuisine.

Where is MâmAmis located?

Shop A&B, G/F Fu Fai Commercial Centre, 27 Hillier Street, Sheung Wan, Hong Kong.

What are the opening hours of MâmAmis?

Tuesday-Friday: 11:30 am – 10:00 pm

Saturday: 11:30 am – Late

Sunday: 12:00 pm – 10:00 pm

Do I need a reservation or do you accept walk-ins?

We are happy to accommodate both reservations and walk-ins.

Is parking available near MâmAmis?

Yes, street parking is available nearby.

Menu & Dietary Information

What are the signature dishes at MâmAmis?

Our cuisine focuses on charcoal grilling with Vietnamese-French flavors. For details, please check our evolving menu.

How spicy are the dishes? Do you offer milder options?

We have some spicy options, but milder dishes are also available. Please contact our staff if you need any assistance.

Are there gluten-free, vegan, or vegetarian options?

Yes, we offer a variety of options for gluten-free, vegan, and vegetarian diners.

How does MâmAmis handle food allergies and dietary restrictions?

Please let our staff know in advance if you or any member of your party have any dietary requirements or food allergies. However, please note that we cannot guarantee that any of our dishes are completely free of allergens, as all of our dishes are prepared in the same kitchen.

Are there MSG-free dishes?

Some of our dishes are MSG-free. Please inquire with your server for specific details.

Can I customize the level of spiciness for each dish?

Yes, just let our team know your preference when ordering.

Reservations & Private Events

Do you accommodate private events or parties?

Yes, MâmAmis can host private events. Our private dining area can seat up to 38 people. For inquiries, please email tracy@mamamishk.com.

Do you offer catering services for off-site events?

Yes, catering services are available. Please place your order via Oddle or email us at reservations@mamamishk.com for more details.

Payments & Gift Cards

What forms of payment do you accept?

We accept Visa, MasterCard, Alipay, WeChat Pay, and Octopus.

Do you offer gift cards, and how can I purchase them?

Yes, gift cards are available. Please contact us via phone or email to purchase.

Can I use multiple gift cards or discounts in one transaction?

Yes, you can use multiple gift cards, but discounts do not apply when redeeming gift cards.

Delivery & Takeout

Which delivery platforms does MâmAmis partner with?

We are partnered with Deliveroo and Oddle.

You can place a takeout order through Deliveroo. For larger orders, please visit our Oddle page for more information

How can I place a takeout order?

You can place a takeout order through Deliveroo or directly via Oddle for larger orders.

Do you offer contactless delivery options?

Yes, contactless delivery is available through our delivery partners.

Customer Experience

How can I provide feedback or file a complaint?

Please share your feedback directly with our owner at tracy@mamamishk.com. We take all feedback seriously and will review each email carefully.

Are there any ongoing promotions or discounts?

Please stay tuned to our social media platforms for the latest promotions and discounts.